1. What is neatshoe.com?

Neatshoe is the leading Business to Consumer e-commerce site. It is an online retail that enables anyone from anywhere around the world to purchase different shoes and footwears through online.

3. I need to sign up before buying any Offer/Product?

To buy anything from Neatshoe, you will need an account which will be used to track your purchases. Opening an account on Neatshoe.com is completely free.

5. What type of products do you sell online?

At neatshoe.com, we sell quality shoes from top brands around the world. Our shoes are of good quality and cheaper than any price you can see it around the world.

7. Is my info safe?

We will never trade your information with any third parties. All information submitted either during creation of an account with us or when checking out will be protected and not be traded with anyone.

9. How will i track my orders?

Tracking your orders will be available through the track order page on your dashboard. With this you can know the latest update about your order. All items will also receive updates through the email used when opening an account.

2. Why my card payment is failing?

If your card payment is failing, it may be because the payment processor you are choosing do not support your card or currency. We advise you to choose another payment gateway.

4. How do I create an neatshoe.com account?

To create a neatshoe account, all you need is to search for the product you want to buy, add the item to cart, then proceed to checkout. On the checkout page, you will be asked to login or create an account.

6. Am I billed as soon as I join neatshoe.com?

We only bill you for the item you are buying. The total cost of the item and amount to pay will show up in your cart total before proceeding to the payment page.

8. Why should I subscribe newsletter?

Subscribing to our newsletter is a way to get the latest update on our promotional offers. We will never spam you with any annoying messages but only coupons and promo which will benefit you.

10. How long will my order take to deliver?

Every item bought on our platform are going to be shipped from our stores near to the buyers location, this will help to make all orders deliver quickly than expected when using a stationed store for all orders. We try to ship all items in maximum of 48 hours to when item is purchased.

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